Meet the Team

A local, family-run business you can actually trust.

Over ten years sorting pest problems across Newcastle and Gateshead — properly, politely, and without the nonsense.

200+ Five-Star Reviews · NPTA · Fully Insured
Dead Bug Pest Control van
Ernest treating a wasp nest at a stone building

Ernest — Owner & Technician

My Story

Built on word of mouth.

I'm Ernest, and I founded Dead Bug Pest Control over ten years ago because I was tired of big national firms turning up to a small problem in a polo shirt, charging a fortune, and leaving without really fixing it.

We do this differently. When you call, you reach the people who actually do the work — never a national call centre. When we turn up, we treat your home or business like it's our own. We tell you exactly what we're doing and why. If a job's small, we'll say so. If it's bigger than expected, we'll explain it before you spend a penny.

We're fully insured, NPTA members, and we cover everything from a single mouse to a full commercial contract. Most of our work comes from word of mouth across Newcastle, Gateshead, sunderland, Durham and the surrounding areas.

“When you call, you reach us directly. When we turn up, we treat your home like it's our own.”

— Ernest, Owner

Photo gallery from recent jobs

Dead Bug Pest Control van
Wasp nest found under a kitchen unit
Ernest treating a wasp nest from a ladder
Cockroach monitor trap with multiple catches
Close-up of a wasp's head and markings
Ernest with the work van
Large house spider caught on a callout
Pair of mason bees on a concrete path
Macro shot of a cockroach on carpet fibres
Dead Bug Pest Control van
Wasp nest found under a kitchen unit
Ernest treating a wasp nest from a ladder
Cockroach monitor trap with multiple catches
Close-up of a wasp's head and markings
Ernest with the work van
Large house spider caught on a callout
Pair of mason bees on a concrete path
Macro shot of a cockroach on carpet fibres
200+
Verified 5★ reviews
10+
Years serving Tyneside
24h
Typical response window
100%
Insured & accredited

Credentials

Properly qualified. Properly insured.

Fully Insured

Public liability cover on every job — homes, landlords and commercial sites.

NPTA Member

Registered with the National Pest Technicians Association.

CRRU / Think Wildlife Trained

Responsible rodenticide use, certified and audited.

200+verified Google reviews

What Our Customers Say

We're proud to be the highest-rated local pest control provider in the region. Based on 200+ verified reviews.

Rated 5 stars on GoogleCheckatrade approved memberRead our reviews on Trustpilot

"Ernest not only resolved the rat problem but also sorted a drain inspection that identified how the rat was getting in, and arranged mesh protection for the solar panels. Superb professional service."

SM

Sarah Mitchell

NE63

"Came out within two hours on Christmas Eve and gave us immediate peace of mind regarding a rat problem. Whole issue was resolved within a few weeks."

MT

Mark Thompson

NE9

"Ernest is fantastic — gets the job done, no hassle, very helpful. Would highly recommend this company."

LH

Laura Hughes

NE8

"Ernest did a wonderful job getting a rat issue in our home under control. He came out swiftly and put an action plan in place. We are now rat free."

JH

James Harrison

NE7

"They came out quickly, established there was a wasp nest in the roof and resolved the problem with great efficiency. Excellent service at a very reasonable cost."

ER

Emma Roberts

NE28

"Turned up within an hour. Knew exactly what he was doing and gave us lots of great tips and advice. Very nice guy and great price."

DK

David Knight

NE12

"Responded very quickly, came out on a Sunday afternoon. Only took around 15 mins. Wasps all gone. Brilliant."

RS

Rachel Stevens

NE9

"Same day, knowledgeable, friendly. Would use again."

TB

Tom Bradley

DH1

"Called Ernest and he explained the process and cost. Came out, delivered the treatment and we had no more wasps after about 2 hours. Nice guy, knowledgeable and great service."

HL

Hannah Lewis

NE13

"Very polite and friendly. Received a text confirming appointment and another to advise 15 minutes away. Removed the wasps nest in a speedy and efficient manner."

CM

Chris Marshall

NE12

"Charged half of what others had quoted for the job. In, done and out. Absolutely perfect."

OD

Olivia Dawson

NE5

"Contacted them late Sunday evening and within 10 minutes my appointment was confirmed. Explained everything very clearly. Would certainly recommend."

PG

Paul Green

NE5

"Their team is incredibly professional and consistently delivers outstanding results. Full compliance with all regulations — complete peace of mind. Zero incidents since they started."

BN

Becky Nash

NE11

"Responded same day. Very knowledgeable and explained the treatment he was using and how it would work. The 2nd time I have used Deadbug Pest Control."

AC

Andrew Cole

NE3

"Extremely helpful. He answered my call straight away and was very adaptable in coming out at a time to suit my husband's working schedule. Handled the aftercare to try and rehome the wasps."

SJ

Sophie Jones

NE23

"Very polite, respectful and knowledgeable. Did a full inspection of the property and dealt with the issues. Returned twice at our request. Reasonable pricing and full peace of mind."

MF

Michael Ford

NE3

"Texted to say when he was arriving, no mess, explained what needed to be done. Very satisfied with the work, would recommend."

CO

Claire O'Hara

NE12

"Ernest helped us out and was available to answer small questions after the fact by message. Very honest business and will not take advantage of you. Highly recommend."

DA

Daniel Adams

NE28

"Having used other pest removal firms in the past, Ernest went above and beyond. Not only got rid of the existing rat problem but solved and fixed the issue other more expensive firms couldn't."

LE

Lucy Edwards

NE8

"After a few minutes he found the nest. 15–20 minutes later he emerged with a bag with the nest in it. Friendly throughout — even showed the kids the inside of the nest when we asked."

RV

Robert Vance

NE3

"Excellent professional service. Ernest gave a personal tailored approach to resolving the problem. He was knowledgeable and reassuring."

MI

Megan Iles

NE3

"Prompt and reassuring service when we needed an emergency flea treatment. His aftercare was also fantastic and I would recommend him to anyone."

SY

Stephen Young

NE8

"Detailed check on all areas and finally identified the source. With the traps he put down and following his advice, sorted within days. Great work."

AQ

Anna Quinn

NE3

"The best company I have used."

PX

Peter Xavier

NE8

Covering Newcastle, Gateshead, Sunderland, Durham and the surrounding NE postcodes. Usually on site within 24 hours.

Want a straight answer? Just ring.

No call centres. No upsell. Just Ernest, on the other end of the phone.